You can track your order status in real-time by clicking the tracking link in your confirmation email, or by visiting our Track Order Page and entering your Order ID.
What is your delivery policy?
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We offer same-day delivery in Dubai for orders placed before 6:00 PM. Delivery times are subject to availability.
Do you provide plant maintenance?
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Yes! We offer professional plant maintenance services. Please check our "Plant Maintenance" category for details.
Can I customize my bouquet or wrapping?
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Absolutely. When adding a product to your cart, you can select custom wrapping colors and add-ons like chocolates or balloons.
What is your refund policy?
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Due to the perishable nature of flowers, we do not accept returns. If your order arrives damaged, please contact us within 2 hours of delivery with photos, and we will issue a replacement or refund.
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